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Responsible Gaming — Safety with Enjoyment, crixx's Commitment

Crixx believes betting should be purely for entertainment. Knowing when to stop is just as much a part of responsible gaming.

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18+
For adults only
Opening an account for anyone under 18 is strictly prohibited

Responsible Gaming Tools

Crixx gives you full control over your betting habits

Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once saved, it takes effect immediately.
Instant Effect
Self-Exclusion
Need a break? You can temporarily exclude yourself from your account for anywhere between 24 hours and 5 years.
Your preferred duration
Session Limit
Set a limit on how long you can play in one session. Once the time is up, you'll be logged out automatically.
Auto Logout
Reality Check
Receive pop-up reminders every hour or at set intervals — keeping you informed of how long you've been playing and how much you've spent.
Awareness Reminders
Loss Limit
Once your losses reach a set limit, betting stops automatically — a simple way to keep your finances in check.
Loss Control
24/7 Support
Talk to our responsible gaming team in Bengali anytime. No judgment — just support.
Support in Bengali

Can Betting Really Become a Problem?

Most people see betting as entertainment — a way to make a match a little more exciting. But for some, it can gradually become a problem. The tricky part is that this shift often happens slowly — until one day it suddenly becomes clear.

crixx's Responsible Gaming programme exists for exactly this reason. We want you to play for as long as you enjoy it — but always on your own terms and in full control.

Signs of Problem Betting

Watch out if you notice any of the following in yourself or someone close to you:

Repeatedly betting to "recover" lost money
Spending more time and money than intended
Hiding your betting from family or friends
Feeling restless or irritable when not betting
Borrowing money or using emergency funds to bet
Repeatedly trying to stop but failing
If two or more of the signs above apply to you, don't wait — talk to our support team today. Your first conversation is completely confidential.

Healthy Betting Habits

Follow these simple tips to keep betting enjoyable:

  • Set aside a dedicated betting budget — money you can afford to lose without it affecting you.
  • Never bet with borrowed money or household funds.
  • Don't chase losses by placing bigger bets right after a loss.
  • Take at least one full day off from betting every week.
  • Avoid betting when you're angry, upset, or under stress.
  • Even if a win feels certain, never bet beyond your limit.

Remember — in the long run, casino and betting platforms have a mathematical edge. Play for fun, not as a source of income.

Deposit Limit Settings

Limit TypeMinimumMaximum
Daily৳100৳10,000
Weekly৳500৳50,000
Monthly৳1,000৳1,50,000
Session৳100৳5,000
Increasing your limit takes effect after 72 hours, but decreasing it takes effect immediately — this is intentional by design.

How to Set a Limit

1

Log in to Your Account

Click the profile icon in the top right corner.

2

Go to Settings

Find the "Responsible Gaming" tab.

3

Choose a Limit

Daily / Weekly / Monthly — choose whichever limit type works for you.

4

Save

Enter the amount and tap "Set" — it takes effect immediately.

crixx's commitment

  • Registration is not permitted for anyone under 18.
  • Self-exclusion requests are processed within 24 hours.
  • If problematic behaviour is detected, our support team will proactively reach out.
  • No promotional emails are sent during an active exclusion period.
  • Responsible gaming tools are completely free and available at any time.
  • All customer support conversations are completely confidential.

Check yourself

If you answered "Yes" to most of the questions below, please contact our support team

1
Did you spend more on betting last month than you had planned?
2
Did you keep raising your bets within the same session to try to recover losses?
3
Have you been hiding your betting from family or close ones?
4
Feel like you need to cut back or stop betting but can't?
5
Have you ever bet with money meant for household expenses or emergencies?
6
Have you felt uncomfortable, irritable, or anxious when you couldn't bet?

Our Responsible Gaming Programme

Age Verification Compliance100%
Exclusion Request Processing Rate100%
Support Satisfaction Score96%
Active Limit Users78%

Need help? We're here.

If you have any concerns about your betting, reach out to our responsible gaming team right now. No judgment, full confidentiality.

support@crixx.bet

Frequently Asked Questions

Placing a cricket bet is straightforward. After logging in, go to the "Bet" or "Betting" option in the top menu, then select cricket from the list of sports.

Click on any match you like and you'll see all available markets — match winner, toss winner, top run scorer, total runs over/under, and more. Click on the odds for the outcome you want to bet on and it will be added to your bet slip on the right. Enter your stake and hit "Place Bet" to confirm.

For BPL and Bangladesh national team matches, crixx offers a wider range of markets and enhanced odds. In-play betting is also available during live matches — odds update after every over.

KYC verification typically requires three types of information:

Proof of Identity (one of the following): National ID (NID), passport, or driving licence — a clear photo or scan of both sides.

Proof of Address: A utility bill (electricity/water) or bank statement — must be dated within the last three months.

Payment Method Verification: The name on your NID is matched against your Mobile Pay/Nagad number.

Upload your documents under Settings > "KYC Verification". Verification is usually completed within 2–24 hours, and you'll receive an SMS notification once done. Small withdrawals are possible without KYC, but it is mandatory for larger amounts.

Play responsibly, play enjoyably

Join crixx — where entertainment and safety go hand in hand.

Register Read the Rules
Your safety is our priority  |  18+ Only  |  Licensed
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